Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Account information (username, email address)
• Payment information (processed securely through third-party providers)
• Communication preferences
• Support requests and correspondence

Usage Information

We automatically collect certain information when you use our service:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Service usage patterns

SMS Data

We temporarily process SMS messages for verification purposes:

• SMS content is not permanently stored
• Phone numbers are recycled after use
• No personal data is extracted from SMS content

2. How We Use Information

We use the information we collect to:

• Provide and maintain our SMS verification service
• Process payments and manage your account
• Send you service-related communications
• Improve our service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Contract: To provide the services you've requested
• Legitimate Interest: To improve our service and ensure security
• Consent: For marketing communications (where applicable)
• Legal Obligation: To comply with applicable laws

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers

• Payment processors for transaction processing
• Cloud hosting providers for data storage
• Analytics services for website improvement

Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Access controls and authentication

Organizational Safeguards

• Employee training on data protection
• Limited access to personal information
• Regular security assessments
• Incident response procedures

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Retention Periods

• Account Information: Until account deletion or 3 years of inactivity
• Transaction Records: 7 years for accounting and legal purposes
• SMS Data: Maximum 24 hours, then permanently deleted
• Support Communications: 2 years for service improvement

You may request deletion of your personal information at any time, subject to legal and operational requirements.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format

EU/UK Residents (GDPR)

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

To exercise these rights, please contact us using the information provided in the Contact section.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

For EU residents, we rely on adequacy decisions or standard contractual clauses for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our service

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: