Find answers to the most common questions about our SMS verification service.
General Questions
SMS verification is a security process where a temporary phone number is used to receive verification codes via SMS. This is commonly used to verify accounts on platforms like WhatsApp, Telegram, Instagram, Facebook, and other services that require phone number verification.
Our service is simple: 1) Select the platform you need verification for, 2) Choose your preferred country, 3) Get an instant phone number, 4) Use it to register on your chosen platform, 5) Receive the SMS verification code on our platform.
Yes, our service is completely legal and safe. We provide legitimate phone numbers for verification purposes. We comply with all applicable laws and regulations, and we never store your personal information or verification codes.
Service Questions
We support 100+ platforms including WhatsApp, Telegram, Instagram, Facebook, Twitter, Google, Viber, VKontakte, and many more. You can see the full list of supported services when you select a service on our platform.
You have 10 minutes to use the phone number and receive the SMS verification code. After 10 minutes, the number expires and cannot be used anymore. This is a security measure to ensure the numbers are used promptly.
If you don't receive the SMS code within 10 minutes, the number will expire and you'll need to get a new one. Sometimes SMS delivery can be delayed due to network issues. You can try getting a new number if needed.
You can cancel a number if you haven't received an SMS code yet. However, once an SMS code has been received, the number cannot be cancelled as the service has been completed. You can cancel within the 10-minute window if no SMS has arrived.
Payment & Pricing
Our pricing varies depending on the service and country you choose. Prices typically range from $0.10 to $2.00 per number. You can see the exact price before purchasing by selecting your service and country on our platform.
You can add balance to your account by contacting our support team. We accept various payment methods including PayPal, credit cards, and cryptocurrency. Contact us for more information about payment options.
No, there's no minimum balance requirement. You only pay for the numbers you actually use. Your balance will be deducted only when you successfully receive a phone number.
Support & Help
You can contact our support team 24/7 through the live chat on our website, email, or by visiting our contact page. We typically respond within a few minutes during business hours.
If you experience any issues with your order, please contact our support team immediately. We'll investigate the issue and provide a refund or replacement number if the problem was on our end.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help you 24/7.