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Adding Balance to Your Account

Our SMS verification service operates on a prepaid basis, which means you need to add funds to your account before getting phone numbers. This guide will show you how to add balance quickly and securely.

Why Prepaid Balance?

Using a prepaid system offers several advantages:

  • No Hidden Fees: You only pay for what you use
  • Budget Control: Set your own spending limits
  • Instant Access: Get numbers immediately after payment
  • Transparent Pricing: Clear costs for each service
  • No Monthly Bills: Pay only when you need the service

How to Add Balance

Step 1: Access Your Dashboard

Log into your account and navigate to your dashboard:

  • Click on your profile icon in the top right
  • Select "Dashboard" from the dropdown menu
  • Look for the "Balance" section

Step 2: Click "Add Balance"

In your dashboard, you'll see your current balance and an "Add Balance" button:

Balance Information

  • Current balance is displayed prominently
  • Recent transactions are shown below
  • Add Balance button is clearly visible

Step 3: Choose Amount

Select how much you want to add to your account:

  • Choose from preset amounts ($5, $10, $25, $50, $100)
  • Or enter a custom amount
  • Minimum deposit is $5
  • Maximum deposit is $500 per transaction

Step 4: Select Payment Method

We accept multiple payment methods for your convenience:

Credit/Debit Cards

Visa, Mastercard, American Express, Discover

PayPal

Pay with your PayPal account or credit card

Cryptocurrency

Bitcoin, Ethereum, Litecoin, and other major cryptocurrencies

Bank Transfer

Direct bank transfer (may take 1-3 business days)

Step 5: Complete Payment

Follow the payment process for your chosen method:

  • Enter your payment details securely
  • Review your order summary
  • Confirm the payment
  • Wait for payment confirmation

Payment Security

Security Features

  • All payments are processed through secure, encrypted connections
  • We never store your full payment information
  • PCI DSS compliant payment processing
  • SSL encryption for all transactions
  • Fraud protection and monitoring

Understanding Pricing

Our pricing is transparent and varies by service and country:

Popular Services

  • WhatsApp: $0.10 - $0.50 per number
  • Instagram: $0.15 - $0.60 per number
  • Telegram: $0.08 - $0.40 per number
  • Facebook: $0.20 - $0.80 per number
  • Google: $0.12 - $0.45 per number

Managing Your Balance

Viewing Transaction History

Keep track of your spending:

  • Access transaction history in your dashboard
  • See all payments and purchases
  • Download receipts for your records
  • Filter by date range or service type

Setting Balance Alerts

Stay informed about your account balance:

  • Get email notifications when balance is low
  • Set custom balance thresholds
  • Receive alerts before balance runs out

Common Payment Issues

Payment Declined

If your payment is declined:

  • Check your card details are correct
  • Ensure sufficient funds in your account
  • Contact your bank if the card is blocked
  • Try a different payment method

Payment Processing Delays

Some payment methods may take longer:

  • Bank transfers: 1-3 business days
  • Cryptocurrency: 10-60 minutes
  • Credit cards: Usually instant
  • PayPal: Usually instant

Refund Policy

We offer refunds in certain circumstances:

  • Unused balance can be refunded within 30 days
  • Service issues that prevent number usage
  • Duplicate payments or billing errors
  • Contact support for refund requests

Tips for Managing Your Balance

Pro Tips

  • Add balance in larger amounts to avoid frequent transactions
  • Monitor your usage to estimate future needs
  • Set up balance alerts to avoid running out
  • Keep receipts for tax or business purposes
  • Use the most cost-effective payment method for you

Frequently Asked Questions

What is the minimum deposit amount?

The minimum deposit is $5. This ensures you can get at least one phone number for most services.

Are there any fees for adding balance?

We don't charge any fees for adding balance. However, your payment provider may charge processing fees.

How long does it take for balance to appear?

Most payment methods are instant. Bank transfers may take 1-3 business days.

Can I get a refund for unused balance?

Yes, unused balance can be refunded within 30 days of the last transaction.

Is my payment information secure?

Yes, we use industry-standard encryption and never store your full payment details.

Ready to Add Balance?

Add funds to your account and start getting phone numbers for verification.

Add Balance Now